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7. Local playback video is distorted.
Below are a few possible reasons why this may be occurring:
The video quality setting is too low.
The DVR software has a read error. Restart the DVR to solve this problem.
The hard drive cable is damaged.
The hard drive is malfunctioning.
The DVR's hardware is malfunctioning.
8. There is no audio during real-time monitoring.
Below are a few possible reasons why this may be occurring:
The microphone being used is not sufficiently powered.
The speakers being used are not sufficiently powered.
The audio cable is damaged.
The DVR hardware is malfunctioning.
9. There is no audio during recorded video playback.
Below are a few possible reasons why this may be occurring:
Audio may not be enabled for that channel.
The corresponding channel may not have any audio input.
10. The timestamp is not displaying the correct time.
Below are a few possible reasons why this may be occurring:
The time and date settings may not be configured
correctly.
The battery inside the DVR may be loose, or the battery is running low.
11. PTZ control is not working.
Below are a few possible reasons why this may be occurring:
There may be an error with the PTZ front panel
buttons.
The PTZ decoding settings aren't configured correctly.
The PTZ connection may be loose or may not be installed correctly.
An incorrect cable may be used to connect the PTZ enabled DVR to the DVR.
The PTZ decoder and the DVR protocol are not compatible.
The PTZ decoder and DVR address are not compatible.
Multiple PTZ decoders are causing reverberation or impedance matching, causing PTZ signal
interference. Use a 120 Ohm resister between the PTZ cables to reduce interference.
The PTZ cable is too long or signal degradation is too great.
12. Motion detection does not work.
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