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5.3.1. Resetting the Password
If you have forgotten your password, the Forgot Password option is there to help you. You can reset the
password for your DVR through a reserved email address.
To reset the password, click on Forgot Password? and proceed to the Reset the password interface.
Follow the on-screen instructions and scan the QR code to receive the security code. Once you have
received the security code, enter the code into the field label Security Code. Once you have successfully
entered your security code, click on the Next button to continue.
Note: Please use the security code delivered to your email within 24 hours. If the security code is not used
within the 24-hour period, it will be invalid. You will have five attempts to enter your security code
correctly otherwise the system will lock you out.
Next, you will need to enter a new password for the DVR. In the Password box, enter a new password for
your DVR and then confirm the password in the Confirm Password field. When you are done, click Save to
save the password.
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