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184
❏ Cannot send messages over a cellular phone.
• Make sure the cellular phone works with Pager
Access.
• Check to ensure you are using the appropriate modem
initialization string.
• There may be strong interference. Move the cellular
phone to another location and try again.
❏ Cannot receive any incoming messages.
• Make sure the Pager Card is correctly inserted in your
unit.
• Messages do not come in to Pager Access automati-
cally. See “Getting messages from your Pager Card”
on page 173 and try to load any incoming message
from your Pager Card.
• There are no messages in your Pager Card.
❏ Cannot attach data to a message.
• Check the Maximum Message Limit setting for the
selected paging service. Attaching data may cause the
message size to exceed the limit.
• Make sure the attachment is either an Appointment or
To Do entry. All other types of data cannot be attached
to a message.
❏ Cannot detach data from a message
The attachment is not in your unit's format or there was
a transmission error which corrupted the message. You
can call the paging service provider and they may be
able to re-transmit the message.
❏ Cannot send the same message to recipients on
different paging services.
Pager Access does not allow you to send the same
message to recipients on different paging services. If
you need to send to groups on different paging services,
create a new message (use copy & paste in the subject
or message field) for each group of recipients on the
same paging service.
❏ Some messages no longer appear on in Pager Access.
Make sure no filter is active. See “Applying a filter to
view selected messages” on page 178 for details.
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