User Manual - Page 357

For GC728XP-100NAS.

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Perform Maintenance Tasks
357
Insight Managed 28-Port and 52-Port Gigabit Ethernet Smart Cloud Switches
• Interface. The interface that must be used when echo request packets are sent. With
this selection, the Interface menu displays and you must select an interface as the
source.
12. Click the Apply button.
The specified address is pinged. The results are displayed below the configurable data in
the Results field.
Send an IPv4 Traceroute
You can configure the switch to send a traceroute request to a specified IP address or host
name. You can use this to discover the paths that packets take to a remote destination. Once
you click the Apply button, the switch sends a traceroute and the results are displayed below
the configurable data.
If a reply to the traceroute is received, the following message displays:
1 e.f.g.h 9869 usec 9775 usec 10584 usec
2 0.0.0.0 0 usec * 0 usec * 0 usec *
3 0.0.0.0 0 usec * 0 usec * 0 usec *
Hop Count = j Last TTL = k Test attempt = m Test Success = n.
 To send an IPv4 traceroute:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ethernet cable.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see Access the Switch on page 13.
The login window opens.
4. Enter the switch’s password in the password field.
The default password is password. If you added the switch to a network on the Insight
app before and you did not yet change the password through the local browser interface,
enter your Insight network password.
The System Information page displays.
5. Select Maintenance > Troubleshooting > Traceroute IPv4.
The Traceroute page displays.
6. In the IP Address/Hostname field, enter the IP address or host name of the device for
which the path must be discovered.
7. In the Probes Per Hop field, enter the number of probes per hop.
The default value is 3. The range is 1 to 10.
8. In the Max TTL field, enter the maximum time to live (TTL) for the destination.
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