Loading ...
Loading ...
Loading ...
Have the sender check the settings and resend the data.
#829
The received data exceeds the maximum size that can be received by the machine.
Have the Sender Check and Resend the Data.
The machine prints or saves to memory pages 1 to 999 and deletes page 1,000 and beyond. Have the sender
resend page 1,000 and beyond.
#839
The user name or passwor
d to be used for SMTP authentication is not set correctly.
Set the User Name and Password Correctly.
Conguring Detailed Information of the E-mail Server (Remote UI)(P
. 239)
#841
Communication with the SMTP server is set to be encrypted, but there is no encryption algorithm shared with the
SMTP server, so encrypted communication failed. Alternatively, a verify certicate error occurred.
Check the Algorithms Supported by the SMTP Server and Those Supported by the Machine.
● For details about the algorithms supported by the SMTP server, contact your provider.
● For details about the algorithms supported by the machine, see the following:
Keys and Certicates(P
. 38)
Is an Appropriate CA Certicate Registered?
Check that the CA certicate used for authentication of the SMTP server is registered to the machine.
Registering a Key and Certicate or CA Certicate Obtained fr
om an Issuing Authority(P. 370)
Check the SMTP Server Certicate.
Check that the server certicate is correct and is not a self-signed certicate.
Disable Encryption When Communicating with the SMTP Server
Conguring Detailed Information of the E-mail Server (Remote UI)(P
. 239)
#844
Communication with the POP3 server is set to be encrypted using POP authentication befor
e sending data (POP
before SMTP), but encrypted communication failed. Alternatively, a verify certicate error occurred.
Is an Appropriate CA Certicate Registered?
Check that the CA certicate used for authentication of the POP3 server is registered to the machine.
Registering a Key and Certicate or CA Certicate Obtained fr
om an Issuing Authority(P. 370)
Check the POP3 Server Certicate.
Check that the server certicate is correct and is not a self-signed certicate.
Disable Encryption When Communicating with the POP3 Server
Conguring Detailed Information of the E-mail Server (Remote UI)(P
. 239)
#846
APOP authentication is set to be used to encrypt the passwor
d at authentication using POP authentication before
sending data (POP before SMTP), but APOP authentication failed.
Disable APOP Authentication.
Conguring Detailed Information of the E-mail Server (Remote UI)(P
. 239)
Troubleshooting
649
Loading ...
Loading ...
Loading ...