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SAFETY
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45
You can also obtain other information
about motor vehicle safety from http://
www.safercar.gov, where you can also
enter your vehicle's VIN (Vehicle Identi-
fication Number) to see if it has any
open recalls.
Volvo strongly recommends that if your
vehicle is covered under a service cam-
paign, safety or emission recall or simi-
lar action, it should be completed as
soon as possible. Please check with
your local retailer or Volvo Car USA,
LLC if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
Reporting safety defects in Canada
If you believe your vehicle has a defect that could
cause a crash or could cause injury or death, you
should immediately inform Transport Canada in
addition to notifying Volvo Car Canada Ltd.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - Road
Safety, 80 rue Noël, Gatineau, (Quebec) J8Z 0A1
Related information
•
Safety (p. 42)
•
Occupant safety (p. 43)
•
Recall information (p. 45)
•
Viewing the Vehicle Identification Number
(VIN) (p. 38)
Recall information
On our website, select the "Own" tab on the
upper left side of the screen and click the head-
ing "Recall Information" on the right side of the
screen. Enter your Vehicle Identification Number
(VIN) for your vehicle (found at the base of the
windshield). If your vehicle has any open Recalls,
they will be displayed on this page.
You can also enter the Vehicle Identification
Number in the search field on the National
Highway Traffic Safety Administration's (NHTSA)
website at: www.nhtsa.gov.
Volvo customers in Canada
For any questions regarding open recalls for your
vehicle, please contact your authorized Volvo
retailer. If your retailer is unable to answer your
questions, please contact Volvo Customer Rela-
tions at 800-663-8255, Monday through Friday,
8:30 A.M. to 5:00 P.M. EST or volvocars.com/ca.
You may also write us at:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
www.tc.gc.ca
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