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● Check whether SMTP is running on the network corr
ectly.
● Check whether the machine is properly installed and correctly connected to the network.
Installation/Settings Problems(P. 467)
When communicating with the SMTP server, an err
or returned from the server.
● Check whether the SMTP server is set correctly.
A destination is not set correctly.
● Check whether the destination is set correctly.
When storing a scanned original into the shared folder, an error occurred from the folder.
● Check whether the shared folder and the computer that has the shared folder are running correctly.
The incorrect folder name or password was specied when storing to the shared folder.
● Check the destination settings.
#802
The SMTP/POP3 server name is not set correctly.
● Set the SMTP/POP3 server name corr
ectly.
Conguring Basic E-Mail Settings(P
. 79)
Conguring E-Mail Communication Settings
(P. 82)
#804
No access privileges to access the shared folder are granted.
● Assign
the privilege for writing data to the storage folder to the sender (user name registered in the
destination). For details, contact your Network Administrator.
The incorrect folder name was specied when storing to the shared folder.
● Check the destination settings.
#806
When storing data to a shared folder, an incorrect user name or password was specied.
● The
same user name and password as those registered in a shared folder must be registered in the
Address Book.
Setting a Shared Folder as a Save Location(P. 86)
Registering Destinations from Remote UI(P. 347)
When sending an e-mail, an incorr
ect destination was specied.
● Enter the correct e-mail address, and send the message again. If the destination that was registered in the
Address Book was used, check whether the e-mail address is correct.
Registering Destinations(P. 161)
Troubleshooting
507
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