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Countermeasures for Each Message
2KUU-08Y
If you cannot send a fax or the memory is full, or you encounter oper
ation problems, a message appears on the
display. Find out more information about messages in the following list.
A counterfeit or non-Canon drum cartridge may be in use. The amount
remaining in the cartridge cannot be displayed correctly./A counterfeit or
non-Canon drum cartridge may be in use.
The drum cartridge used may not be a genuine Canon product.
● Only genuine Canon drum cartridges should be used as replacement drum cartridges.
Consumables(P. 460)
A counterfeit or non-Canon toner cartridge may be in use. The amount
r
emaining in the cartridge cannot be displayed correctly./A counterfeit or
non-Canon toner cartridge may be in use.
The toner cartridge used may not be a genuine Canon product.
● Only genuine Canon toner cartridges should be used as r
eplacement toner cartridges.
Consumables(P. 460)
Amount remaining in drum cart. cannot be displayed correctly./Amount in
cart. cannot be displ. corr
ectly. (for drum cartridge)
The drum cartridge is not installed correctly, or there is possible trouble on the drum cartridge.
● Reinstall
the drum cartridge. If this message does not disappear after reinstalling several times, the drum
cartridge might be possibly broken. Contact the store where you purchased the drum cartridge, or consult
the Canon Customer Help Center.
Replacing the Drum Cartridge(P. 447)
Y
ou might not be using a Canon genuine drum cartridge.
● We recommend Canon genuine drum cartridges as replacement drum cartridges.
Consumables(P. 460)
Amount remaining in tnr. cart. cannot be displayed correctly./Amount in cart.
cannot be displ. corr
ectly. (for toner cartridge)
The toner cartridge is not installed correctly, or there is possible trouble on the toner cartridge.
Troubleshooting
491
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