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SL-D1000 Series User's Guide
Where To Get Help
198
Help for Users in North America
Epson provides technical support and information on
the installation, configuration, and operation of
professional printing products through the Epson
Preferred Limited Warranty Plan.
Dial (888) 377-6611, 7AM to 4 PM, Pacific Time,
Monday through Friday. Days and hours of support
are subject to change without notice.
Note: If you experience difficulty with the toll-free number,
call (562) 276-1305 (U.S.).
Before you call, make sure you have your printer serial
number and proof of purchase.
Visit
https://epson.com/support (U.S.) or
https://epson.ca/support (Canada) and select your
product for solutions to common problems. You can
download drivers, firmware, and documentation, get
FAQs and troubleshooting advice, or e-mail Epson
with your questions.
Note: For help using any other software on your system, see
the documentation for that software for technical support
information.
Help for Users in Latin America
If you need additional help with your Epson product,
contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson's support website at
latin.epson.com/support and select your product for
solutions to common problems. You can download
drivers, firmware, and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your
questions.
Note: For help using any other software on your system, see
the documentation for that software for technical support
information
Speak to a Support Representative
Before you call Epson for support, please have the
following information ready:
O Product name
O Product serial number (located on a label on the
product)
O Proof of purchase (such as a store receipt) and
date of purchase
O Computer configuration
O Description of the problem
Then call:
* Contact your local phone company to call this
toll-free number from a mobile phone.
If your country does not appear in the list, contact the
sales office in the nearest country. Toll or long distance
charges may apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and
accessories from an Epson authorized reseller. To find
the nearest reseller, visit
latin.epson.com or call your
nearest Epson sales office.
Country Telephone
Argentina (54 11) 5167-0300
0800-288-37766
Bolivia* 800-100-116
Brazil 0800-007-5000
Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 592-2200
Other cities: 018000-915235
Costa Rica 800-377-6627
Dominican Republic* 1-888-760-0068
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
Mexico Mexico City: (52 55) 1323-2052
Other cities: 01-800-087-1080
Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210
Other cities: 0800-10-126
Uruguay 00040-5210067
Venezuela (58 212) 240-1111