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85
The operation panel
cannot be used.
Does a message appear indicating that
Auto Login failed?
Auto Login failed due to a problem on the network.
Contact your administrator.
If you are the administrator, touch the [Admin Password]
key, log in as an administrator, and temporarily change
the auto login settings in the system settings
(administrator). (Restore the changed settings to their
original state after the network problem has been
solved.)
Does the message "Call for service.
Code:xx-xx*." appear in the touch
panel?
*Letters and numbers appear in xx-xx.
Make sure that data is being sent or received and then
switch off the [POWER] key ( ) and the main power
switch. Wait at least 10 seconds and then switch the
main power switch and the [POWER] key ( ) back
on in that order.
☞ TURNING THE POWER ON AND OFF (page 18)
If the message still appears after switching the
[POWER] key ( ) and main power switch off and on
several times, it is likely that a failure has occurred that
requires service. In this event, stop using the machine,
unplug the power plug, and contact your dealer or
nearest SHARP Service Department. (When contacting
your dealer or nearest SHARP Service Department,
inform them of the displayed error code.)
Printing is not
possible or stops
during a job.
Is a tray out of paper?
Add paper as instructed by the message in the touch panel.
Is the machine out of toner? When toner runs low, a message will appear to inform
you that the toner cartridge must be replaced. To
replace the toner cartridge, see "REPLACING THE
TONER CARTRIDGE" in the Maintenance Guide.
Has a paper misfeed occurred? Remove the misfeed as instructed by the message in
the touch panel.
☞ "3. REMOVING MISFEEDS" in the Maintenance
Guide
Is the output tray full? When the output tray becomes full, a detector activates
and stops printing.
Remove the output from the tray and resume printing.
Is the toner collection container full? Replace the toner collection container as instructed by
the message in the touch panel.
☞ "REPLACING THE TONER COLLECTION
CONTAINER" in the Maintenance Guide
In the Paper Tray Settings of the system
settings, are restrictions placed on the
trays that can be used in each mode
(copy, print, fax, Internet fax, and
document filing)?
Check the Paper Tray Settings and see if checkmarks
appear in the checkboxes of each mode (Feeding
Approved Job). Functions without a checkmark cannot
be used for printing using that tray.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings" > "Change" > (Each mode)
Problem Point to check Solution
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