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Disable port triggering...............................................................146
Application example: Port triggering for Internet Relay Chat.146
Chapter 10 Troubleshooting
Reboot the router from the local browser interface....................149
Quick tips...........................................................................................149
Sequence to restart your network.............................................149
Check Ethernet cable connections............................................150
Network settings..........................................................................150
Troubleshoot with the LEDs............................................................150
Standard LED behavior when the router is powered on........150
Power LED is off...........................................................................151
Power LED stays amber..............................................................151
WAN LED or LAN LEDs are off...................................................151
You cannot log in to the router.......................................................152
You cannot access the Internet.......................................................153
Check the WAN IP address........................................................153
Troubleshoot PPPoE....................................................................155
Troubleshoot Internet browsing................................................156
Changes are not saved....................................................................156
Troubleshoot your network using the ping utility of your
computer...........................................................................................157
Test the LAN path from your computer to the router.............157
Test the path from your computer to a remote device...........158
Appendix A Supplemental information
Factory settings.................................................................................160
Technical specifications...................................................................161
7
Insight Instant VPN Router BR500
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