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606
Troubleshooting Guide
Sensor Cleaning Problems
The shutter makes a sound during sensor cleaning.
●Under [
5
3: Sensor cleaning], when you select [Clean now
f
],
the shutter will make a mechanical sound during the cleaning, but
no picture will be recorded to the card (p.391).
Automatic sensor cleaning does not work.
●If you repeatedly turn the power switch <
1
> and <
2
> within a
short time period, the <
f
> icon may not be displayed (p.48).
Computer Connection Problems
I cannot import images to a computer.
●Install EOS Utility (EOS software) in the computer (p.572).
●If the camera is already connected via Wi-Fi, it cannot communicate
with any computer connected with an interface cable.
Communication between the connected camera and computer
does not work.
●When using EOS Utility (EOS software), set [
z
2: Time-lapse
movie] to [Disable] (p.224).
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