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598
Troubleshooting Guide
The exposure changes during movie shooting.
●If you change the shutter speed or aperture during movie shooting,
the changes in the exposure may be recorded.
●Shooting a few test movies is recommended if you intend to
perform zooming during movie shooting. Zooming as you shoot
movies may cause exposure changes or lens sounds to be
recorded, an uneven audio level, or loss of focus.
The image ickers or horizontal stripes appear during movie
shooting.
●Flickering, horizontal stripes (noise), or irregular exposures can be
caused by uorescent lighting, LED lighting, or other light sources
during movie shooting. Also, changes in the exposure (brightness)
or color tone may be recorded. In [
M
] mode, a slow shutter speed
may reduce the problem. The problem may be more noticeable in
time-lapse movie shooting.
The subject looks distorted during movie shooting.
●If you move the camera to the left or right (panning) or shoot a
moving subject, the image may look distorted. The problem may be
more noticeable in time-lapse movie shooting.
I cannot take still photos during movie shooting.
●Still photos cannot be taken during movie shooting. Before taking
still photos, stop shooting the movie, then select a shooting mode
for still photos.
10-bit HDMI output is not available with Canon Log.
●No HDMI output is produced by the camera when set to [On (10bit)]
if the external recording device does not support 10-bit recording in
4K.
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