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523
Responding to Error Messages
63: Wireless LAN authentication failed
z
Are the camera and the access point set to use the same
authentication method?
g
The camera supports the following authentication methods: [Open
system], [Shared key], and [WPA/WPA2-PSK] (p.496).
z
Are the camera and the access point set to use the same
password for authentication?
g
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct password for authentication
is set on the camera (p.506).
z
If ltering by MAC address is active, is the MAC address of
the camera in use registered at the access point?
g
Register the MAC address of the camera used to the access
point. The MAC address can be checked on the [View info]
screen (p.516).
64: Cannot connect to wireless LAN terminal
z
Are the camera and the access point set to use the same
encryption method?
g
The camera supports the following encryption methods: WEP,
TKIP, and AES (p.496).
z
If ltering by MAC address is active, is the MAC address of
the camera in use registered at the access point?
g
Register the MAC address of the camera used to the access
point. The MAC address can be checked on the [View info]
screen (p.516).
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