Loading ...
Loading ...
Loading ...
Back Back to Top Print
Personal Audio System
SRS-X99
Unable to connect to a network via a Wi-Fi connection
Make sure the wireless router/access point is turned on.
When the speaker is connected to a Wi-Fi network, place the wireless router/access
point and the speaker closer together and perform the setup again.
If a LAN cable (not supplied) is connected to the speaker, it automatically makes a
wired network connection. If you wish to use a Wi-Fi network, do not connect a LAN
cable (not supplied) to the speaker.
Check the settings of the wireless router/access point. Make sure the SSID stealth
mode on the wireless router is set to off. For details on the settings of the wireless
router, refer to its operating instructions.
Bring the speaker and wireless router closer together. Devices that use the 2.4 GHz
frequency band, such as a microwave oven, BLUETOOTH or digital cordless device,
etc., may interrupt Wi-Fi communication. Move the speaker away from such devices or
turn them off.
The speaker does not support IEEE 802.11ac . Use the 2.4 GHz frequency band (IEEE
802.11 b/g/n) or 5 GHz frequency band (IEEE 802.11 a/n) for Wi-Fi connection.
There is more than one home network. The computer and smartphone are connected to
a different network than the speaker.
Confirm that the Wi-Fi antenna is set.
If the settings are correct, try the following.
Help Guide
Troubleshooting
420
Loading ...
Loading ...
Loading ...