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Personal Audio System
SRS-X99
What can I do to solve a problem?
If the speaker does not function as expected, try the following steps to resolve the issue.
Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
Unplug the power cord, leave it for a while, and plug it again.
Initialize the speaker.
All settings of the speaker return to their factory defaults. All the pairing information and
all the network settings are deleted.
Look up information about the issue on the customer support website.
If the operations above do not work, consult your nearest Sony dealer.
Related Topic
Customer support websites
Initializing the speaker
Help Guide
Troubleshooting
410
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