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SCANNER DOES NOT CLOSE
AACCTTIIOONN YYEESS NNOO
Remove obstructions that keep the
scanner cover open.
Did the scanner cover close
correctly?
The problem is solved. Refer to Contacting Customer
Support.
SCANNING TAKES TOO LONG OR FREEZES THE COMPUTER
AACCTTIIOONN YYEESS NNOO
Close all applications that are
interfering with the scan.
Does scanning take too long or
freeze the computer?
Refer to Contacting Customer
Support.
The problem is solved.
290
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
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