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AACCTTIIOONN YYEESS NNOO
SStteepp 55
a. Replace textured paper with
plain paper.
b. Print the document.
Is the print dark?
Go to step 6. The problem is solved.
SStteepp 66
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the print dark?
Go to step 7. The problem is solved.
SStteepp 77
a. Remove, and then insert the
imaging unit.
Do not expose the imaging unit
to direct light for more than 10
minutes. Extended exposure to
light may cause print quality
problems.
Do not touch the
photoconductor drum under the
imaging unit. Doing so may
affect the quality of future print
jobs.
b. Print the document.
Is the print dark?
Go to step 8. The problem is solved.
SStteepp 88
a. Replace the imaging unit.
b. Print the document.
Is the print dark?
Refer to Contacting Customer
Support.
The problem is solved.
220
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
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