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AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the print dark?
Go to step 2. The problem is solved.
SStteepp 22
a. Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
b. Reduce toner darkness.
From the control panel, navigate
to:
SSeettttiinnggss > PPrriinntt > QQuuaalliittyy >
TToonneerr DDaarrkknneessss
c. Print the document.
Is the print dark?
Go to step 3. The problem is solved.
SStteepp 33
a. Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
• Make sure that the setting
matches the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee.
b. Print the document.
Is the print dark?
Go to step 4. The problem is solved.
SStteepp 44
Check if the paper has texture or
rough finishes.
Are you printing on textured or
rough paper?
Go to step 5. Go to step 6.
Xerox
®
B225/B235 Multifunction Printer User Guide 219
Troubleshoot a problem
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