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CAN SEND BUT NOT RECEIVE FAXES
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that the paper source is
not empty.
Can you receive faxes?
The problem is solved. Go to step 2.
SStteepp 22
Check the ring count delay settings.
From the control panel, navigate to
SSeettttiinnggss > FFaaxx > FFaaxx SSeettuupp > FFaaxx
RReecceeiivvee SSeettttiinnggss > RRiinnggss ttoo
AAnnsswweerr
For non-touch-screen printer
models, press
to navigate
through the settings.
Can you receive faxes?
The problem is solved. Go to step 3.
SStteepp 33
If the printer is printing blank
pages, then see Blank or White
Pages.
Can you receive faxes?
The problem is solved. Refer to Contacting Customer
Support.
282
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
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