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PRINT JOBS DO NOT PRINT
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SStteepp 11
1 From the document you are
trying to print, open the Print
dialog, and then check if you
have selected the correct
printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 2.
SStteepp 22
1 Check if the printer is on.
2 Resolve any error messages that
appear on the display.
3 Print the document.
Is the document printed?
The problem is solved. Go to step 3.
SStteepp 33
1 Check if the ports are working
and if the cables are securely
connected to the computer and
the printer.
For more information, see the
setup documentation that came
with the printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 4.
SStteepp 44
1 Turn off the printer, wait for
about 10 seconds, and then
turn on the printer.
2 Print the document.
Is the document printed?
The problem is solved. Go to step 5.
SStteepp 55
1 Remove, and then reinstall the
print driver.
2 Print the document.
Is the document printed?
The problem is solved. Refer to Contacting Customer
Support.
Xerox
®
B225/B235 Multifunction Printer User Guide 249
Troubleshoot a problem
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