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AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Check if the paper loaded is
supported.
If paper is not supported, then
load a supported paper.
b. Print the document.
Is the paper curled?
Go to step 2. The problem is solved.
SStteepp 22
a. Check if the printer is using a
genuine and supported Xerox
toner cartridge.
If the cartridge is not supported,
then install a supported one.
b. Print the document.
Is the paper curled?
Go to step 3. The problem is solved.
SStteepp 33
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the paper curled?
Go to step 4. The problem is solved.
SStteepp 44
a. Depending on your operating
system, specify the paper size
and paper type from the
Printing Preferences or Print
dialog.
• Make sure that the settings
match the paper loaded.
• You can also change the
setting on the printer control
panel. Navigate to SSeettttiinnggss
> PPaappeerr > TTrraayy
CCoonnffiigguurraattiioonn > PPaappeerr
SSiizzee//TTyyppee. For non-touch-
screen printer models, press
to navigate through
the settings.
b. Print the document.
Is the paper curled?
Go to step 5. The problem is solved.
Xerox
®
B225/B235 Multifunction Printer User Guide 231
Troubleshoot a problem
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