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AACCTTIIOONN YYEESS NNOO
SStteepp 66
a. Check the status of the toner
cartridge.
From the control panel, navigate
to: SSeettttiinnggss > RReeppoorrttss > DDeevviiccee
> DDeevviiccee SSttaattiissttiiccss
b. From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Is the toner cartridge near end of
life?
Go to step 7. Refer to Contacting Customer
Support.
SStteepp 77
a. Replace the toner cartridge.
b. Print the document.
Is the print light?
Refer to Contacting Customer
Support.
The problem is solved.
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
Xerox
®
B225/B235 Multifunction Printer User Guide 229
Troubleshoot a problem
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