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The printer is not responding
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SStteepp 11
Check if the power cord is
connected to the electrical outlet.
To avoid the risk of fire or electrical
shock, connect the power cord to an
appropriately rated andproperly
grounded electrical outlet that is
near the product and easily
accessible.
Is the printer responding?
The problem is solved. Go to step 2.
SStteepp 22
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off by
a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
SStteepp 33
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
SStteepp 44
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake the
printer.
Go to step 5.
SStteepp 55
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
254
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
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