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AACCTTIIOONN YYEESS NNOO
SStteepp 11
Using the Print Quality Test Pages,
check if the distance between the
repeating defects is equal to any of
the following:
• IImmaaggiinngg uunniitt
– 75.40 mm (2.97 in.)
– 34.70 mm (1.37 in.)
– 23.9 mm (0.94 in.)
• TToonneerr ccaarrttrriiddggee
– 35.70 mm (1.41 in.)
– 36.80 mm (1.45 in.)
• TTrraannssffeerr rroolllleerr
– 44 mm (1.73 in.)
• FFuusseerr
– 78.1 mm (3.07 in.)
– 75.4 mm (2.97 in.)
Does the distance between the
repeating defects match any of the
measurements?
Go to step 2. Take note of the distance, and then
refer to Contacting Customer
Support.
SStteepp 22
a. Replace the supply item that
matches the repeating defects
distance.
If the supply item is a transfer
roller or fuser, then refer to
Contacting Customer Support.
b. Print the document.
Do the repeating defects appear?
Refer to Contacting Customer
Support.
The problem is solved.
248
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
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