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AACCTTIIOONN YYEESS NNOO
SStteepp 55
a. Remove paper, flip it over, and
then reload paper.
b. Print the document.
Is the paper curled?
Go to step 6. The problem is solved.
SStteepp 66
a. Load paper from a fresh
package.
Paper absorbs moisture due to
high humidity. Store paper in its
original wrapper until you are
ready to use it.
b. Print the document.
Is the paper curled?
Refer to Contacting Customer
Support.
The problem is solved.
Print crooked or skewed
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
SSeettttiinnggss >> TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess. For non-touch-screen printer models, press OOKK to
navigate through the settings.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
a. Adjust the guides in the tray to
the correct position for the
paper loaded.
b. Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
SStteepp 22
a. Load paper from a fresh
package.
Go to step 3. The problem is solved.
232
Xerox
®
B225/B235 Multifunction Printer User Guide
Troubleshoot a problem
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