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Error Messages Cause Action
• If your mobile device has a configuration page for
obtaining an IP address, make sure your mobile device's
IP address has been configured via DHCP.
Server Timeout,
contact your
administrator.
The Brother machine cannot
connect to the server for the
Store Print Log to Network
feature.
• Make sure your server address is correct.
• Make sure your server is connected to the network.
• Make sure the machine is connected to the network.
Wrong Date &
Time, contact
your
administrator.
The Brother machine does not
obtain the time from the SNTP
time server or you have not
configured the Date&Time for
the machine.
• Make sure the settings to access the SNTP time server
are configured correctly in Web Based Management.
• Confirm the Date&Time settings of your machine are
correct in Web Based Management.
DCP-L3555CDW/DCP-L3560CDW/MFC-L3740CDW/MFC-L3740CDWE/
MFC-L3760CDW/MFC-L8340CDW/MFC-L8390CDW
Error Messages
Cause Action
The maximum
number of devices
are already
connected using
Wi-Fi Direct.
The maximum number of
mobile devices are already
connected to the Wi-Fi Direct
network when the Brother
machine is the Group Owner.
After the current connection between your Brother
machine and another mobile device has shut down, try to
configure the Wi-Fi Direct settings again. You can confirm
the connection status by printing the Network
Configuration Report.
Authentication
Error, contact
your
administrator.
Your authentication setting for
the Store Print Log to Network
feature is not correct.
• Make sure the Username and Password in
Authentication Setting are correct. If the username is
part of a domain, enter the username in one of the
following styles: user@domain or domain\user.
• Make sure the time of the log file server matches the
time from the SNTP server, or the Date&Time settings.
• Make sure the SNTP time server settings are
configured correctly so the time matches the time used
for authentication by Kerberos or NTLMv2. If there is
no SNTP server, make sure the Date&Time and Time
Zone settings are set correctly using Web Based
Management or the control panel so the machine
matches the time being used by the server providing
the authentication.
Check User ID and
Password.
The Kerberos Authentication
error.
Make sure you have entered a correct user name and a
password for the Kerberos server. For more information on
the Kerberos server settings, contact your network
administrator.
The date, time and time zone
settings of the Brother machine
are not correct.
Confirm your machine's date, time, and time zone settings.
The DNS server configuration
is not correct.
Contact your network administrator for the information on
the DNS server settings.
The Brother machine cannot
connect to the Kerberos
server.
Contact your network administrator for the information on
the Kerberos server settings.
Connection Error
Other devices are trying to
connect to the Wi-Fi Direct
network at the same time.
Make sure there are no other devices trying to connect to
the Wi-Fi Direct network, and then try to configure the Wi-
Fi Direct settings again.
Connection Failed
The Brother machine and your
mobile device cannot
communicate during the Wi-Fi
Direct network configuration.
• Move the mobile device closer to your Brother
machine.
• Move your Brother machine and the mobile device to
an obstruction-free area.
506
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