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189
Troubleshooting
If you change this setting, you will not be able to use the current Look File.
- The Look File’s adjustments to the image quality cannot be applied because the [Gamma/Color Space], [HLG Color],
[Over 100%] settings in the custom picture file are different from those registered with the Look File. Change these
settings or register a different Look File.
Invalid operation
- The following are not valid operations and cannot be performed.
• In MEDIA mode, during playback, trying to add a shot mark to a frame that has one already.
• Trying to add an $ mark and a % mark to the same clip.
•Pressing the REC button when no cards are inserted in the camera.
Lens error Turn the camera off, then on again.
-There was a communication error between the camera and the lens. Turn the camera off and then on again.
Lens firmware update Firmware update failed. Try updating again.
-The lens’ s firmware could not be correctly updated. Try updating the firmware again.
Low Power Warning Check the power supply.
- The input power supplied to the camera (DC IN terminal) has reached the level set f
or the power level warning
(A 172). Check the power source.
-The message appears every time you press the REC button when the power supply is too low (as described above).
Management file error
- Cannot record because the camera cannot write to the file control information. This may occur if the files on the card
were accessed using another device. Save your recordings and initialize the card (A 32).
May not be possible to record clips on this media
-The card used does not meet the camera's requirements. Use a recommended card (A 31).
Media full
-The card is full. Replace the card or delete recordings (A 126) to free some space on the card.
- Recording will not start because the card is full. Switch to the card in the other card slot to record.
Media is almost full
- Available space on one or both cards is insufficient as desc
ribed below. Replace the relevant card(s) or delete
recordings (A 126) to free some space on the card.
• During normal recording, the space available on the card being used for recording is low.
• During relay recording, the combined space available on cards A and B is low.
•During sub recording or double slot recording, the space available on card A or B (the fullest one) is low.
• During proxy recording, the space available on card A (primary clips) is low. Otherwise, when recording only on card
B (proxy clips), the space available on card B is low.
• During continuous recording, the space available on card B (continuous) is low.
Memory card is write-protected
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.
Mount Adapter firmware update Firmware update failed. Try updating again.
- The mount adapter’s firmware could not be correctly updated. Try updating the firmware again.
No clips
- There are no clips of the selected video format on the selected card.
No photos
- There are no photos on the SD c
ard.
Number of clips already at maximum
-The card selected for recording already contains the maximum number of clips (999 clips). Replace the card or use the
card in the other card slot.
- Because both cards reached the maximum number of clips, double slot recording is not available.
Number of Shot Marks at maximum
-The shot mark could not be added because the clip already contains 100 shot marks.
Power Zoom Adapter Check the power supply.
- The power zoom adapter’s remaining battery charge is low. Replace the power zoom adapter’s batteries.
Power Zoom Adapter Temperature too high. Cannot perform task.
- The power zoom adapter cannot be operated because its temperature is too high. Stop using the power zoom adapter
and let it cool down before using it again.
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