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English 47
Troubleshooting
Problem Cause Action
There is a popping sound
during operation, and the
oven doesn't work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
The oven exterior is too
hot during operation.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specied in
the product installation
guide.
Objects are on top of the
oven.
Remove all objects on
the top of the oven.
The door cannot be
opened properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
The oven does not heat. The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a at bottom.
Problem Cause Action
The oven does not work. Power is not supplied. Make sure power is
supplied.
The door is open. Close the door and try
again.
The door open safety
mechanisms are covered
in foreign matter.
Remove the foreign
matter and try again.
The oven stops while in
operation.
The user has opened the
door to turn food over.
After turning the food
over, select Continue,
and then press the Dial
Knob.
The power turns off
during operation.
The oven has been
cooking for an extended
period of time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of
the cooling fan.
Trying to operate the
oven without food
inside.
Put food in the oven.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation.
Keep the gaps
specied in the product
installation guide.
Several power plugs are
being used in the same
socket.
Designate only one
socket to be used for the
oven.
There is no power to the
oven.
Power is not supplied. Make sure power is
supplied.
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