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46 English
Troubleshooting
Replacement (repair)
WARNING
This oven has no user-removable parts inside. Do not try to replace or repair the
oven yourself.
• If you encounter a problem with hinges, sealing, and/or the door, contact a
qualied technician or a local Samsung service centre for technical assistance.
• If you want to replace the light bulb, contact a local Samsung service centre.
Do not replace it yourself.
• If you encounter a problem with the outer housing of the oven, rst unplug
the power cord from the power source, and then contact a local Samsung
service centre.
Care against an extended period of disuse
If you don’t use the oven for an extended period of time, unplug the power cord
and move the oven to a dry, dust-free location. Dust and moisture that builds up
inside the oven may affect the performance of the oven.
Troubleshooting
You may encounter a problem using the oven. In that case, rst check the table
below and try the suggestions. If a problem persists, or if any information code
keeps appearing on the display, contact a local Samsung service centre.
Checkpoints
If you encounter a problem with the oven, rst check the table below and try the
suggestions.
Problem Cause Action
General
The buttons cannot be
pressed properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign
matter and try again.
For touch models:
Moisture is on the
exterior.
Wipe the moisture from
the exterior.
Child lock is activated. Deactivate Child lock.
The time is not displayed. Power is not supplied. Make sure power is
supplied.
The display option is off. Turn the display option
on. It is normal for
the current time to
disappear a few minutes
after the display option
has been turned on.
Maintenance
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