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9
TROUBLESHOOTING
Food Processing
1. Problem: The food is unevenly processed.
Solution:
• The ingredients should be cut evenly into ½- to
1-inch pieces before processing.
• Process in batches to avoid overloading.
2. Problem: Slices are uneven or slanted.
Solution:
• Place evenly cut food, cut side down, into the
feed tube.
• Apply even pressure on the pusher.
3. Problem: Food falls over in feed tube.
Solution:
• Feed tube should be packed full for best results.
4. Problem: Some food remains on top of the disc.
Solution:
• It is normal for small pieces to remain; cut remain-
ing bits by hand and add to processed ingredients.
5. Problem: Metal chopping/mixing/dough blade
cannot be removed from the stem adapter.
Solution:
• Place the blade/stem adapter assembly in a bowl
filled with warm tap water. This should help loosen
trapped food particles between the blade and
stem adapter. To see if food has loosened, remove
assembly from water by lifting from the stem.
Holding the stem, place the blade assembly on
countertop and press down on stem. This should
free the blade from the stem. If blade still cannot
be removed, return to warm water and repeat
above steps.
Mixing
1. Problem: Ingredients are not mixing in evenly.
Solution:
• Be sure that all ingredients are evenly
distributed in the work bowl before mixing in
additional ingredients.
• If ingredients are concentrated in one area/side of
the work bowl, mix-in's may not evenly incorporate
when using the Mix function.
Dough Kneading
1. Problem: Motor slows down.
Solution:
• Amount of dough may exceed maximum capacity
of your food processor. Remove half and process
in two batches.
• Dough may be too wet (see number 8). If motor
speeds up, continue processing. If not, add more
flour, 1 tablespoon at a time, until the motor
speeds up. Process until dough cleans the sides of
the work bowl.
2. Problem: Blade doesn’t incorporate ingredients.
Solution:
• Always start the food processor before adding
liquid. Add liquid in a slow, steady stream, or
through the drizzle hole in the pusher, allowing the
dry ingredients to absorb it. If too much liquid is
added, wait until ingredients in the work bowl have
mixed, then add remaining liquid slowly (do not
turn off the machine). Pour liquid onto dough as it
passes under feed tube opening; do not pour liquid
directly onto bottom of the work bowl.
3. Problem: Blade rises in work bowl.
Solution:
• Excessively sticky dough can cause blade to rise.
Carefully reinsert blade and immediately add 2
tablespoons of flour through the feed tube while
the machine is running.
4. Problem: Dough doesn’t clean inside of the
work bowl.
Solution:
• Amount of dough may exceed maximum capacity
of your food processor. Remove half and process
in two batches.
• Dough may be too dry (see number 7).
• Dough may be too wet (see number 8).
5. Problem: Nub of dough forms on top of blade
and does not become uniformly kneaded.
Solution:
• Stop machine, carefully remove dough, divide it
into 3 pieces and redistribute them evenly in the
work bowl.
6. Problem: Dough feels tough after kneading.
Solution:
• Divide dough into 2 or 3 pieces and redistribute
evenly in bowl. Process 10 seconds or until
uniformly soft and pliable.
7. Problem: Dough is too dry.
Solution:
• While machine is running, add water, 1 tablespoon
at a time, until dough cleans the inside of the bowl.
8. Problem: Dough is too wet.
Solution:
• While machine is running, add flour, 1 tablespoon
at a time, until dough cleans the inside of the bowl.
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