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Troubleshooting
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Connected devices
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The TV does not output picture and/or sound from the MHL device. (MHL
supported models only)
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The TV does not output picture
and/or sound from the MHL device.
(MHL supported models only)
Disconnect the MHL cable, then reconnect it. Or turn the MHL device
off, then turn on again and release the screen lock of the device.
Check if your device supports MHL.
Check if your TV supports MHL.
The
mark is located next to the HDMI IN 1/MHL port
for MHL supported 2K models, or the HDMI IN 2/MHL port for MHL
supported 4K models.
Related topics
Displaying the screen of a smartphone/tablet on the TV using an
MHL cable (MHL supported models only)
No picture from a connected device.
>
Troubleshooting
>
Connected devices
>
The TV does not output picture and/or sound from the MHL device. (MHL
supported models only)
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Help Guide
Getting Started
Watching TV
Using the TV with Other Devices
Connecting to a Network
Settings
Troubleshooting
Index
C-654-100-12(1)
Copyright 2016 Sony Corporation
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