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This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered
with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of
the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem) or contact HP customer support. At HP’s option, HP will either replace products that prove
to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED.
HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER
DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE PRODUCT TO YOU.
HP policy on non-HP supplies
HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does
not affect either the warranty to the customer or any HP support contract with the customer. However,
if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner
cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP cartridge and the control-panel message
indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to
resolve the problem.
Your cartridge might not be a genuine HP cartridge if you notice the following:
● The supplies status page indicates that a non-HP supply is installed.
● You are experiencing a high number of problems with the cartridge.
● The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
Data stored on the toner cartridge
The HP toner cartridges used with this product contain a memory chip that assists in the operation of
the product.
In addition, this memory chip collects a limited set of information about the usage of the product, which
might include the following: the date when the toner cartridge was first installed, the date when the toner
cartridge was last used, the number of pages printed using the toner cartridge, the page coverage,
HP policy on non-HP supplies
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