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5. If the error persists, clean the tray 1 pickup roller and separation pad.
a. Press the door-release button, and then open the toner-cartridge door
1
2
b. To clean the roller thoroughly, release two tabs between the roller collar and roller, and then
rotate the top of the roller out and away from the printer.
Figure 9-10 Release the roller
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Chapter 9 Solve problems
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