Loading ...
Loading ...
Loading ...
NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted
correctly. Remove all staples, paper clips, or tape from original documents.
NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than
originals that are printed on plain paper.
9. Open the document feeder and check and clean the Document Feeder Kit rollers and separation
pad by removing any visible lint or dust from each of the feed rollers and the separation pad using
a clean lint-free cloth moistened with warm water. View the How to Clean the Pick Rollers in HP
LaserJet and PageWide Printers for detailed instructions.
Figure 9-9 Clean the document feeder rollers
1
NOTE: Lift up the roller assembly to access and clean the second roller
10. If the error persists, contact your HP-authorized service or support provider, or contact customer
support at www.hp.com/go/contactHP.
NOTE: To avoid jams, make sure the guides in the document feeder input tray are adjusted tightly
against the document. Remove all staples and paper clips from original documents.
NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than
originals that are printed on plain paper.
13.02 jam error tray 1
Use the following procedure to clear paper jams in Tray 1.
Recommended action for customers
● 13.02 jam error in tray 1
102
Chapter 9 Solve problems
Loading ...
Loading ...
Loading ...