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32 English
Troubleshooting and service
Troubleshooting and service
Information code Possible cause Solution
There is a problem with the
burner temperature sensor.
Restart the appliance
using the On/Off
key.
If the problem continues,
disconnect power for more
than 30 seconds. Then,
restart the appliance and try
again. If the problem still
continues, contact a local
service centre.
The temperature is sensed
higher than specied.
There is a problem with the PBA
sensor.
The DC Motor fails to operate
because of problems with the
PCB or wiring, or electrical
disturbance on the motor blade.
A key is being pressed for more
than 8 seconds.
Check if the key is wet or is
being pressed.
If the problem continues,
restart the appliance using
the On/Off
key. If the
problem still continues,
contact a local service centre.
Communications between main
and sub PCBs fail.
Restart the appliance
using the On/Off
key.
If the problem continues,
disconnect power for more
than 30 seconds. Then,
restart the appliance. If the
problem still continues,
contact a local service centre.
The touch-enabled IC
communicates abnormally.
It is out of normal voltage
(220
~
240 V).
Check home power
environment.
If the cooking container is not
suitable for the induction, or
operates without the cooking
container, it is displayed.
Use a cooking container
suitable for inductions.
What should I do if the cooking zone will not switch on or off?
This could be because of one of the following possibilities:
• The control panel is partially covered by a damp cloth or liquid.
• The child safety lock is on. and display
.
What should I do if the
display is illuminated?
Check for the following:
• The control panel is partially covered by a damp cloth or liquid.
To reset, press the On/Off
key.
• If liquid has overowed on control panel, please wipe the liquid.
What should I do if the
display is illuminated?
Check for the following:
• The hob is overheated because of abnormal operation.
• After hob is cooled down, press the On/Off
key for resetting.
What should I do if the
display is illuminated?
Check for the following:
• Cookware is unsuitable, too small, or no cookware has been placed on the
cooking zone.
• If you use suitable cookware, displayed message will automatically disappear.
What should I do if the cooling fan runs after the hob is turned off?
Check for the following:
• When you have nished using the hob, the cooling fan runs by itself for
cooling down.
• After the hob’s electronics has cooled down or elapsed max time (10 minutes)
the cooling fan will be turned off.
• If you request a service call because of an information made in operating the
appliance, the visit from the customer service technician may incur a charge
even during the warranty period.
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