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145
TROUBLESHOOTING
Paper misfeed.
The bypass paper feed roller is dirty.
→ Clean the roller.
164
Copies are smudged or dirty.
The document glass or the underside of the document
feeder is dirty.
→ Clean regularly.
163
Original smudged or blotchy.
→ Use a clean original.
–
White or black lines appear on
copies.
The scanner glass for the document feeder is dirty.
→ Clean the long, narrow scanning glass.
164
Paper size for a paper tray cannot
be set.
Press the [COPY] key to select copy mode. –
Copying or printing is performed.
→ Set the paper size after copying or printing is complete.
11
The machine has stopped temporarily due to running out
of paper or a misfeed.
→ Load paper or remove the misfeed, and then set the paper size.
19, 153
A copy job stops before it is
finished.
The paper output tray is full.
→ Remove the copies in the paper output tray and press the
[COLOR START] key or [BLACK & WHITE START] key to resume
copying.
9
The tray is out of paper.
→ Load paper.
19
The display turns off.
Any other indicators turned off.
→ If other indicators are lit, the machine is in "Preheat mode". Press
any key on the operation panel to resume normal operation.
15
[ENERGY SAVE] indicator blinks.
→ The machine is in auto power shut-off mode. Press the [ENERGY
SAVE] key to resume normal operation.
15
Lighting fixture flickers.
The same power outlet being used is for the lighting
fixture and the machine.
→ Connect the machine to a power outlet which is not used for other
electric appliances.
–
Problem Cause and solution Page
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