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143
TROUBLESHOOTING
TROUBLESHOOTING
NETWORK PROBLEMS
MACHINE/COPYING PROBLEMS
The following problems are related to the general operation of the machine and copying.
Problem Cause and solution Page
The machine does not connect to
the network.
The LAN cable is disconnected.
→ Make sure that he LAN cable is firmly inserted in the connectors
on the machine and your computer. To connect the cable, see the
"Software setup guide".
9
Is the machine configured for se on he same network as
the computer?
→ The machine cannot be used if it is not connected to the same
network as the computer, or if it is not configured for use on the
network.
For more information, consult your network administrator.
–
Problem Cause and solution Page
The machine does not operate.
The machine is not plugged into a power outlet.
→ Plug the machine into a grounded outlet.
–
Power switch OFF.
→ Turn the power switch ON.
15
The machine is warming up.
→ The machine requires some time to warm up after the power
switch is turned on. While the machine is warming up, copy
settings can be selected but copying is not possible. Wait until
"Ready to copy." appears.
15
The front cover or the side cover is not completely closed.
→ Close the front cover or the side cover.
–
The machine is in auto power shut-off mode.
→ When auto power shut-off mode has activated, only the
[ENERGY SAVE] indicator blinks; all other indicators and the
display are off. The machine returns to normal operation when
the [ENERGY SAVE] key is pressed, when a print job or fax is
received, or when scanning from a computer is started.
* Except when print hold for the fax function is enabled.
15
Misfeed occurs.
→ To remove the misfeed, see "MISFEED REMOVAL".
153
The tray is out of paper.
→ Load paper.
19
The power is on, but copying does
not take place.
→ Press the [COPY] key to select copy mode.
–
Copies are too dark or too light.
An appropriate exposure for the original has not been
selected.
→ Select a suitable exposure mode with the [EXPOSURE] key and
set an appropriate exposure level with the [ ] or [ ] key.
→ If the copy is too light or too dark even though "AUTO" was
selected with the [EXPOSURE] key, adjust the automatic
exposure level.
28
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