Loading ...
Loading ...
Loading ...
141
6
TROUBLESHOOTING
This chapter describes troubleshooting and misfeed removal.
If you encounter a problem when using the machine, check the following troubleshooting guide before calling for
service. If you cannot resolve the problem using the troubleshooting guide, turn off the main switch, disconnect the
power cord from the power outlet, and contact your dealer.
TROUBLESHOOTING
NETWORK PROBLEMS
The machine does not connect to the network. ....................................................................................... 143
MACHINE/COPYING PROBLEMS
The machine does not operate. ............................................................................................................... 143
The power is on, but copying does not take place. .................................................................................. 143
Copies are too dark or too light................................................................................................................ 143
The text is blurred when I make a copy.................................................................................................... 144
Blank copies............................................................................................................................................. 144
Part of the image is cut off or there is too much blank space. ................................................................. 144
Wrinkles appear in the paper or the image disappears in places. ........................................................... 144
Paper misfeed.......................................................................................................................................... 144
Copies are smudged or dirty.................................................................................................................... 145
White or black lines appear on copies. .................................................................................................... 145
Paper size for a paper tray cannot be set. ............................................................................................... 145
A copy job stops before it is finished........................................................................................................ 145
The display turns off................................................................................................................................. 145
Lighting fixture flickers. ............................................................................................................................ 145
PRINTING AND SCANNING PROBLEMS
The machine does not print. (ONLINE indicator does not blink.)............................................................. 146
The machine does not print. (ONLINE indicator was blinking.) ............................................................... 146
Printing is slow. ........................................................................................................................................ 146
The printed image is light and uneven. .................................................................................................... 147
The printed image is dirty......................................................................................................................... 147
The printed image is skewed or it runs off the paper. .............................................................................. 147
Poor scanning quality............................................................................................................................... 148
Unable to scan the image. ....................................................................................................................... 148
The recipient does not receive a transmitted data. .................................................................................. 148
The recipient does not receive data sent by e-mail (Scan to E-mail)....................................................... 149
Transmission takes a long time. .............................................................................................................. 149
The [COLOR START] or [BLACK & WHITE START] indicator is not lit in the USB Memory Scan mode.
............... 149
"Check the USB memory." appears in the display during USB Memory Scan. ....................................... 149
"Memory is full. Job is canceled." appears in the display during USB Memory Scan.............................. 149
If you experience difficulty using the machine, check the following troubleshooting guide before calling for service.
Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting
guide, turn off the power switch and unplug the machine, and contact your SHARP Service Department.
"**-**" represents a code consisting of numbers and letters. When contacting your dealer, inform your dealer of the
code that is displayed.
Loading ...
Loading ...
Loading ...