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Support/Service
Support/Service
Click in PE-DESIGN PLUS2, then [Check for
Updates].
The software is checked to determine whether or
not it is the latest version.
If the message shown below appears, the latest
version of the software is being used.
If the message shown below appears, the latest
version of the software is not being used. Click
[Yes], and then download the latest version of the
software from the Web site.
Contact Technical Support if you have a problem.
Please check the company web site
(http://www.brother.com/) to find the technical
Support in your area. To view the FAQ and
information for software updates, visit the Brother
Solutions Center at (http://support.brother.com/).
If you wish to be contacted about upgrades and
provided with important information such as future
product developments and improvements, you can
register your product online by following a simple
registration procedure.
Click [Online Registration] on the menu of PE-
DESIGN PLUS2 to start up the installed Web
browser and open the online registration page on
our Web site.
http://www.brother.com/registration/
Checking for the Latest
Version of the Program
a
• This feature cannot be used if the computer is
not connected to the Internet.
• It may not be possible to check for the latest
version if a firewall is turned on. Turn off the
firewall, and then try performing the operation
again.
• Administrator privileges are required.
b
If the [Always check for most recent version at
startup] check box is selected, the software is
checked at startup to determine whether or not it is
the latest version.
Technical Support
a
Before contacting web site:
(1) Please have your Windows
®
Operating
System updated to the most current
version.
(2) The make and model number of the
computer that you are using as well as
the Windows
®
Operating System
version.
(3) Information about any error messages
that appear.
This information will help expedite your
questions more quickly.
(4) Please check and update the software
to the latest version.
Online Registration
b
Online registration may not be available in some
areas.
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