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MULTIMEDIA
274
CONNECTED SERVICES - ALFA
CONNECT SERVICES
220)
(for versions/markets where provided)
Alfa Connected Services enrich
the experience of use of the car by
connecting it to the network.
The services (where provided) allow
you to receive timely assistance in
case of need and emergency, to obtain
information about the conditions of
your vehicle, its location, control it
remotely and to improve the navigation
experience (where provided) through
real-time updates.
You can access the Alfa Connect
Services using a dedicated mobile app
for smartphone, smart watche, web
portal or the Connect system of your car.
The availability of services is subject to a
Alfa Connect Services subscription.
More information on Alfa Connect
Services (applicability, availability,
compatibility, packages and
specifications) can be found on the
official Alfa Romeo website.
GENERAL DISCLAIMER
Personal data & privacy
FCA collects, processes and uses
the personal data of the vehicle in
accordance with legal requirements.
More information can be found in the
general conditions of service and on data
protection policies on the Alfa Romeo
official website.
The Customer is solely responsible for
using the services in the vehicle, even if
by other people, and shall inform all users
and occupants of the vehicle about the
services and the functions and limits of
the system.
If the SOS emergency service is
activated, the call will be automatically
routed to a private FCA Call Centre. We
hereby specify that, whenever the SOS
call is referred to the text, it is to be
considered managed by private service
providers.
Operating prerequisites
To use some of the Alfa Connect
Services you need to register on the
dedicated portal that can be accessed
from the Alfa Romeo official website,
activate and login to your devices.
Alfa Connect Services is not
available in all countries and is subject
to limitations depending on Connect
system type, location and duration of the
services.
The full operation of the Alfa Connect
Services, including SOS calls and
roadside assistance calls (ASSIST), is
subject to mobile network and GPS
geolocation coverage, without which
the proper provision of services is
not guaranteed. Coverage may not be
guaranteed in places such as tunnels,
garages, multi-storey car parks,
mountains.
In case of mobile network overload or
problems related to the power supply of
the vehicle (e.g. low battery), the services
may not be available.
When using the services, customers
shall keep their passwords secret for
strictly personal use and not to disclose
them to third parties.
SERVICES
According on the equipment of the car
and of the country, different services
may be available for different durations.
For further information about your car,
go to the personal page on the official
Alfa Romeo website.
Some of the packages made available to
the customer are:
My Assistant: Customer care and
safety alert service, which includes:
"SOS emergency call and ASSIST
roadside assistance" (see chapter
"In emergency").
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