Loading ...
Loading ...
Loading ...
8
Forgot the Administrator Password ............................................................................................. 237
Scanner Button Does Not Work as Expected .............................................................................. 237
Scanning Software Does Not Operate Correctly ......................................................................... 238
Cannot Start Epson Scan 2 ......................................................................................................... 239
Cannot Start Document Capture Pro (Windows) or Document Capture (Mac)............................ 240
Paper Feeding Problems............................................................................................................. 241
Paper Jam Problems ................................................................................................................... 243
Paper Protection Does Not Work Correctly ................................................................................. 252
Scanning is Slow ......................................................................................................................... 252
Cannot Send Scans to a Cloud Service....................................................................................... 253
Cannot Send Scans to an Email.................................................................................................. 253
Solving Network Scanning Problems ............................................................................................... 254
Cannot Scan Over a Network ...................................................................................................... 254
Product Cannot Connect to a Wireless Router or Access Point .................................................. 255
Cannot Access Web Config......................................................................................................... 257
Network Software Cannot Find Product on a Network................................................................. 258
Cannot Save a Scan to a Shared Folder Over a Network............................................................ 258
Solving Scanned Image Quality Problems ....................................................................................... 259
Back of Original Image Appears in Scanned Image .................................................................... 260
Scanned Characters are Blurry ................................................................................................... 260
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 261
Ripple Patterns Appear in an Image............................................................................................ 262
Uneven Colors Appear in Scanned Image................................................................................... 262
Spots or Lines Appear in All Scanned Images............................................................................. 262
Scanned Image is Cropped ......................................................................................................... 263
Cannot Solve Problems in the Scanned Image ........................................................................... 263
Updating Applications and Firmware................................................................................................ 264
Resetting the Epson Scan 2 Settings .............................................................................................. 266
Uninstall Your Product Software....................................................................................................... 266
Uninstalling Product Software - Windows.................................................................................... 267
Uninstalling Product Software - Mac............................................................................................ 267
Where to Get Help (U.S. and Canada) ............................................................................................. 268
Loading ...
Loading ...
Loading ...