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Cause Action Interface
Click > All apps > Windows Tools > Control Panel. In
the Hardware and Sound group, click View devices and
printers.
- Windows 10, Windows Server 2016, Windows Server 2019,
and Windows Server 2022
Click > Windows System > Control Panel. In the
Hardware and Sound (Hardware) group, click View devices
and printers.
- Windows Server 2012 R2
Click Control Panel on the Start screen. In the Hardware
group, click View devices and printers.
- Windows Server 2012
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware group, click View devices and printers >
Printers.
- Mac
Click System Preferences > Printers & Scanners.
Your machine is not
connected to the wireless
network.
Print the WLAN Report to check the error code on the printed report.
See Related Information: Print the WLAN Report.
Wireless
If you have checked and tried all of the above, but you are still having problems, uninstall the drivers (Windows)
and the software and reinstall the latest ones.
Related Information
• If You Are Having Difficulty with Your Machine's Network
Related Topics:
• Print the WLAN Report
• Wireless LAN Report Error Codes
• Use the Network Connection Repair Tool (Windows)
• I Want to Check that My Network Devices are Working Correctly
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