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Brother HL-L3300CDW User Manual
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User Manual - Page 487
For HL-L3300CDW.
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Contents
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Home >
T
roubleshooting
> Network Problems
Network Problems
•
Error Messages
•
Use the Network Connection Repair T
ool (Windows)
•
Check Y
our Machine's Network Settings
•
If Y
ou Are Having Difficulty with Y
our Machine's Network
479
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File type: PDF
File name: 40462666_hl-l3300cdw.pdf
File size: 2.12 MB
File Language: English
Pages: 619
Author: Brother
Published: 2023-10-10
Updated: 2023-10-10
Download File
Table of Contents
×
Online User's Guide MFC-L8395CDW
1
Table of Contents
2
Before You Use Your Machine
9
Definitions of Notes
10
Notice - Disclaimer of Warranties (USA and Canada)
11
Trademarks
12
Open Source Licensing
13
Copyright and License
14
Important Notes
15
Introduction to Your Machine
16
Before Using Your Machine
17
Control Panel Overview
18
How to Navigate the Touchscreen LCD
25
How to Enter Text on Your Machine
26
Set the Main Home Screen
27
Access Brother Utilities (Windows)
28
Uninstall the Software and Drivers (Windows)
29
Input/Output Port Locations on Your Machine
30
Paper Handling
31
Load Paper
32
Load and Print Using the Paper Tray
33
Load Paper in the Paper Tray
34
Change Machine Settings to Print on Preprinted Paper Using the Paper Tray
36
Load and Print Using the Multiâpurpose Tray (MPÂ Tray)
37
Load Paper in the Multiâpurpose Tray (MPÂ Tray)
38
Change Machine Settings to Print on Preprinted Paper Using the MP Tray
41
Load and Print Labels Using the MP Tray
42
Load and Print Envelopes Using the MP Tray
44
Paper Settings
47
Change the Paper Size and Paper Type
48
Select the Paper Tray For Printing
49
Change the Check Paper Setting
50
Recommended Print Media
51
Load Documents
52
Load Documents in the Automatic Document Feeder (ADF)
53
Load Documents on the Scanner Glass
55
Unscannable and Unprintable Areas
56
Using Special Paper
57
Print
58
Print from Your Computer (Windows)
59
Print a Document (Windows)
60
Print Settings (Windows)
62
Secure Print (Windows)
67
Change the Default Print Settings (Windows)
68
Configure the Optional Tray Settings (Windows)
69
Print a Document Using the BR-Script3 Printer Driver (PostScript® 3⢠Language Emulation) (Windows)
70
Monitor the Status of the Machine from Your Computer (Windows)
71
Print from Your Computer (Mac)
72
Print an Email Attachment
73
Print Data Directly from a USB Flash Drive
74
Compatible USB Flash Drives
75
Print Data Directly from a USB Flash Drive or Digital Camera Supporting Mass Storage
76
Create a PRN File for Direct Printing (Windows)
78
Print Duplicate Copies
79
Cancel a Print Job
80
Test Print
81
Universal Print
82
Universal Print Overview
83
Register Your Machine with Universal Print Using Web Based Management
84
Assign Universal Print Users via Microsoft Azure Portal
85
Add a Universal Print-enabled Printer to Your Computer
86
Print Using Universal Print
87
Deregister Your Machine from Universal Print
88
Scan
89
Scan Using the Scan Button on Your Machine
90
Scan Photos and Graphics
91
Save Scanned Data to a Folder as a PDF File
93
Save Scanned Data to a USB Flash Drive
95
Scan Multiple Business Cards and Photos (Auto Crop)
97
Scan to an Editable Text File (OCR)
98
Save Scanned Data as an Email Attachment
100
Send Scanned Data to an Email Recipient
102
Scan to FTP
104
Set up a Scan to FTP Profile
105
Upload Scanned Data to an FTP Server
107
Scan to SSH Server (SFTP)
108
Set up a Scan to SFTP Profile
109
Create a Client Key Pair Using Web Based Management
111
Export a Client Key Pair Using Web Based Management
112
Import a Server Public Key Using Web Based Management
113
Upload Scanned Data to an SFTP Server
114
Scan to Network (Windows)
115
Set up a Scan to Network Profile
116
Set the Date and Time Using Web Based Management
118
Upload Scanned Data to a CIFS Server
120
Scan to SharePoint
121
Set up a Scan to SharePoint Profile
122
Upload Scanned Data to a SharePoint Server
124
Use the Web Services Protocol for Network Scanning (Windows 10 and Windows 11)
125
Use the Web Services Protocol to Install the Scanner Driver (Windows 10 and Windows 11)
126
Scan From Your Machine Using the Web Services Protocol (Windows 10 and Windows 11)
127
Configure Scan Settings for the Web Services Protocol
128
Change the Scan Button Settings from Brother iPrint&Scan
129
Configure Certificates for Signed PDFs
130
Disable Scanning from Your Computer
132
Scan from Your Computer (Windows)
133
Scan Using Brother iPrint&Scan (Windows/Mac)
134
Scan Using Nuance⢠PaperPort⢠14SE or Other Windows Applications
135
TWAIN Driver Settings (Windows)
137
Scan Using Windows Fax and Scan
140
WIA Driver Settings (Windows)
142
Scan from Your Computer (Mac)
144
Configure Scan Settings Using Web Based Management
145
Set the Scan File Name Using Web Based Management
146
Set the Scan Job Email Report Using Web Based Management
147
Copy
148
Copy on One Side of the Paper (1-sided)
149
Copy on Both Sides of the Paper (2-sided)
151
Enlarge or Reduce Copied Images
153
Make N in 1 Copies Using the Page Layout Feature
154
Sort Copies
155
Copy an ID Card
156
Copy Options
157
Fax
159
Send a Fax
160
Send a Fax
161
Send a 2-sided Fax from the ADF
163
Send a Fax Manually
164
Send a Fax at the End of a Conversation
165
Send the Same Fax to More than One Recipient (Broadcasting)
166
Cancel a Broadcast in Progress
167
Send a Fax in Real Time
168
Send a Fax at a Specified Time (Delayed Fax)
169
Add a Cover Page to Your Fax
170
Create a Cover Page Message
171
Cancel a Fax in Progress
172
Check and Cancel a Pending Fax
173
Fax Options
174
Receive a Fax
175
Receive Mode Settings
176
Receive Modes Overview
177
Choose the Correct Receive Mode
178
Set the Number of Rings Before the Machine Answers (Ring Delay)
179
Set the F/T Ring Time (Pseudo/Double-ring)
180
Set Easy Receive
181
Shrink Page Size of an Oversized Incoming Fax
182
Set the 2-sided Printing for Received Faxes
183
Set the Fax Receive Stamp
184
Receive a Fax at the End of a Telephone Conversation
185
Memory Receive Options
186
Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only)
187
Forward Incoming Faxes to Another Machine
188
Store Incoming Faxes in the Machine's Memory
189
Change Memory Receive Options
190
Turn Off Memory Receive
191
Print a Fax Stored in the Machine's Memory
192
Remote Fax Retrieval
193
Set a Remote Access Code
194
Use Your Remote Access Code
195
Remote Retrieval Commands
196
Forward Faxes Remotely
197
Change the Fax Forwarding Number
198
Voice Operations and Fax Numbers
199
Voice Operations
200
Send Tone Signals (For Canada)
201
Pick up a Voice Call in Fax/Tel Receive Mode
202
Special Line Considerations
203
Rollover Telephone Lines
204
Two-Line Telephone System
205
Convert Telephone Wall Outlets
206
Install Your Machine, an External Two-Line TAD and Two-Line Telephone
207
Store Fax Numbers
208
Store Address Book Numbers
209
Save Outgoing Call Numbers to the Address Book
210
Change or Delete Address Book Names or Numbers
211
Set up Broadcasting Groups
212
Change a Broadcasting Group Name
213
Delete a Broadcasting Group
214
Add or Delete a Broadcasting Group Member
215
Dial Access Codes and Credit Card Numbers
216
Telephone Services and External Devices
217
Voice Mail
218
Distinctive Ring
219
Register the Distinctive Ring Pattern
221
Turn Off Distinctive Ring
222
External TAD (Telephone Answering Device)
223
Connect an External TAD
224
Record an Outgoing Message (OGM) on the External TAD
225
External and Extension Telephones
226
Connect an External or Extension Telephone
227
Operation from External and Extension Telephones
228
If You Use a Non-Brother Cordless External Handset
229
Use the Remote Codes
230
Change the Remote Codes
231
Multi-line Connections (PBX)
232
Fax Reports
233
Print a Transmission Verification Report
234
Print a Fax Journal
235
PC-FAX
236
PC-FAX for Windows
237
PC-FAX Overview (Windows)
238
Configure PC-FAX (Windows)
239
Configure your PC-Fax Address Book (Windows)
240
Add a Member to your PC-FAX Address Book (Windows)
241
Create a Group in your PC-FAX Address Book (Windows)
242
Edit Member or Group Information in your PC-FAX Address Book (Windows)
243
Delete a Member or Group in your PC-FAX Address Book (Windows)
244
Export your PC-FAX Address Book (Windows)
245
Import Information to your PC-FAX Address Book (Windows)
247
Send a Fax Using PC-FAX (Windows)
248
Receive Faxes on Your Computer (Windows)
249
Receive Faxes Using PC-FAX Receive (Windows)
250
Run the Brother PC-FAX Receive on Your Computer (Windows)
251
Set Up PC-FAX Receive on Your Computer (Windows)
252
View Received PC-FAX Messages (Windows)
253
PC-FAX for Mac
255
Network
256
Supported Basic Network Features
257
Configure Network Settings
258
Configure Network Details Using the Control Panel
259
Wireless Network Settings
260
Use the Wireless Network
261
Before Configuring Your Machine for a Wireless Network
262
Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer
263
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard
264
Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup⢠(WPS)
266
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup⢠(WPS)
267
Configure Your Machine for a Wireless Network When the SSID Is Not Broadcast
270
Configure Your Machine for an Enterprise Wireless Network
272
Use Wi-Fi Direct®
274
Wi-Fi Direct Overview
275
Configure Your Wi-Fi Direct Network Manually
276
Configure Wi-Fi Direct Network Using the Push Button Method
277
Enable/Disable Wireless LAN
278
Print the WLAN Report
279
Wireless LAN Report Error Codes
280
Network Features
283
Enable/Disable Web Based Management Using the Control Panel
284
Configure the Proxy Server Settings Using Web Based Management
285
Print the Network Configuration Report
286
Configure PC-FAX Receiving Using Web Based Management
287
Fax Using the Internet (I-Fax)
288
Important Information about Internet Fax (I-Fax)
289
Configure the Brother Machine for Email or Internet Fax (I-Fax)
290
Initial Setup for Email or Internet Fax (I-Fax)
291
How Your Brother Machine Receives an Internet Fax (I-Fax)
293
How Received I-Faxes Appear on a Computer
295
Send an Internet Fax (I-Fax)
296
Poll the Server Manually
297
I-Fax Options
298
Forward Received Email and Fax Messages
299
Relay Broadcast
300
Relay Broadcast from Your Brother Machine
302
Relay Broadcast from Your Computer
304
Internet Fax (I-Fax) Verification Mail
305
Enable Send Notifications for TX Verification Mail
306
Enable Receive Notification for TX Verification Mail
307
I-Fax Error Mail
308
Use the Send Fax to Server Feature
309
Before Sending a Fax to the Fax Server
310
Enable Fax to Server
311
Operate Fax to Server
312
Configure and Operate LDAP Search
313
Change LDAP Configuration Using Web Based Management
314
Perform an LDAP Search Using Your Machine's Control Panel
316
Synchronize Time with the SNTP Server Using Web Based Management
317
Configure Date and Time Using Web Based Management
318
Configure the SNTP Protocol Using Web Based Management
319
Forward Incoming Faxes to a Network Destination
320
Gigabit Ethernet (Wired Network Only)
323
Configure the Gigabit Ethernet Settings Using Web Based Management
324
Reset the Network Settings to the Factory Settings
325
Security
326
Before Using Network Security Features
327
Disable Unnecessary Protocols
328
Configure Certificates for Device Security
329
Supported Security Certificate Features
330
How to Create and Install a Certificate
331
Create a Self-signed Certificate
332
Create a Certificate Signing Request (CSR) and Install a Certificate from a Certificate Authority (CA)
333
Create a Certificate Signing Request (CSR)
334
Install a Certificate on Your Machine
336
Import and Export the Certificate and Private Key
337
Import a Certificate and Private Key
338
Export the Certificate and Private Key
339
Import and Export a CA Certificate
340
Import a CA Certificate
341
Export a CA Certificate
342
Manage Multiple Certificates
343
Use SSL/TLS
344
Introduction to SSL/TLS
345
Brief History of SSL/TLS
346
Benefits of Using SSL/TLS
347
Manage Your Network Machine Securely Using SSL/TLS
348
Configure a Certificate for SSL/TLS and Available Protocols
349
Access Web Based Management Using SSL/TLS
350
Install the Self-signed Certificate for Windows Users as Administrators
351
Print Documents Securely Using SSL/TLS
352
Print Documents Using IPPS
353
Use SNMPv3
354
Manage Your Network Machine Securely Using SNMPv3
355
Use IPsec
356
Introduction to IPsec
357
Configure IPsec Using Web Based Management
358
Configure an IPsec Address Template Using Web Based Management
360
Configure an IPsec Template Using Web Based Management
362
IKEv1 Settings for an IPsec Template
363
IKEv2 Settings for an IPsec Template
365
Manual Settings for an IPsec Template
368
Use IEEE 802.1x Authentication for a Wired or a Wireless Network
370
What Is IEEE 802.1x Authentication?
371
Configure IEEE 802.1x Authentication for a Wired or Wireless Network Using Web Based Management (Web Browser)
372
IEEE 802.1x Authentication Methods
374
Use Active Directory Authentication
375
Introduction to Active Directory Authentication
376
Configure Active Directory Authentication Using Web Based Management
377
Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication)
379
Use LDAP Authentication
380
Introduction to LDAP Authentication
381
Configure LDAP Authentication Using Web Based Management
382
Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication)
383
Use Secure Function Lock 3.0
384
Before Using Secure Function Lock 3.0
385
Configure Secure Function Lock 3.0 Using Web Based Management
386
Scan Using Secure Function Lock 3.0
387
Configure Public Mode for Secure Function Lock 3.0
388
Additional Secure Function Lock 3.0 Features
389
Register a new ID Card Using the Machine's Control Panel
390
Send or Receive an Email Securely
391
Configure Email Sending or Receiving Using Web Based Management
392
Send an Email with User Authentication
393
Send or Receive an Email Securely Using SSL/TLS
394
Store Print Log to Network
395
Store Print Log to Network Overview
396
Configure the Store Print Log to Network Settings Using Web Based Management
397
Use the Store Print Log to Network's Error Detection Setting
399
Use Store Print Log to Network with Secure Function Lock 3.0
401
Lock the Machine Settings from the Control Panel
402
Setting Lock Overview
403
Set the Setting Lock Password
404
Change the Setting Lock Password
405
Turn On Setting Lock
406
Use Global Network Detection Features
407
Enable Global IP Address Detection
408
Block Communications from the Global Network
409
Mobile/Web Connect
410
Brother Web Connect
411
Brother Web Connect Overview
412
Configure the Proxy Server Settings Using the Machine's Control Panel
413
Online Services Used with Brother Web Connect
414
Set Up Brother Web Connect
416
Brother Web Connect Setup Overview
417
Create an Account for Each Online Service Before Using Brother Web Connect
419
Apply for Brother Web Connect Access
420
Register an Account on Your Brother Machine for Brother Web Connect
422
Scan and Upload Documents Using Brother Web Connect
424
Download and Print Documents Using Brother Web Connect
425
Download and Print Using Web Services
426
FaxForward to Cloud or E-mail
427
Use FaxForward to Forward a Fax to the Cloud or an Email
428
Stop Using FaxForward to Forward a Fax to an Email or a Cloud location
429
AirPrint
430
AirPrint Overview
431
Before Using AirPrint (macOS)
432
Print Using AirPrint
433
Print from iPad, iPhone, or iPod touch
434
Print Using AirPrint (macOS)
435
Scan Using AirPrint (macOS)
436
Send a Fax Using AirPrint (macOS)
437
Mopria⢠Print Service and Mopria⢠Scan
438
Brother Mobile Connect
439
Register an External IC Card Reader
440
Brother iPrint&Scan
441
Access Brother iPrint&Scan (Windows/Mac)
442
Troubleshooting
443
Error and Maintenance Messages
444
Unable to Print or Scan -Transfer Your Faxes
450
Transfer Faxes to Another Fax Machine
451
Transfer Faxes to Your Computer
452
Transfer the Fax Journal Report to Another Fax Machine
453
Error Messages When Using the Brother Web Connect Feature
454
Document Jams
456
Document is Jammed in the Top of the ADF Unit
457
Document is Jammed under the Document Cover
458
Remove Small Scraps of Paper Jammed in the ADF
459
Paper Jams
460
Clear Paper Jams
461
Paper is Jammed in the MP tray
462
Paper is Jammed in the Paper Tray
463
Paper is Jammed in the Output Paper Tray
465
Paper is Jammed in the Back of the Machine
466
Paper is Jammed Inside the Machine
468
Paper is Jammed in the 2-sided Tray
470
Printing Problems
472
Improve the Print Quality
475
Telephone and Fax Problems
481
Set Dial Tone Detection
485
Set Telephone Line Compatibility for Interference and VoIP Systems
486
Network Problems
487
Error Messages
488
Use the Network Connection Repair Tool (Windows)
490
Check Your Machine's Network Settings
491
If You Are Having Difficulty with Your Machine's Network
492
I Cannot Complete the Wireless Network Setup Configuration
493
My Machine Cannot Print, Scan, or Use the PC-FAX Receive Function over the Network
495
I Want to Check that My Network Devices are Working Correctly
497
AirPrint Problems
498
Other Problems
499
Check the Machine Information
501
Reset Your Machine
502
Reset Functions Overview
503
Routine Maintenance
504
Replace Supplies
505
Replace the Toner Cartridge
507
Replace the Drum Unit
511
Replace the Belt Unit
516
Replace the Waste Toner Box
520
Clean the Machine
525
Clean the Scanner
527
Clean the LED Heads
529
Clean the Touchscreen LCD
530
Clean the Corona Wires
531
Clean the Drum Unit
534
Clean the Paper Pick-up Rollers
539
Correct Color Printing
541
Set the Auto Correction Function
542
Reset the Machine's Color Correction Settings
543
Check the Remaining Part Life
544
Pack and Ship Your Machine
545
Replace Periodic Maintenance Parts
547
Machine Settings
548
Change Machine Settings from the Control Panel
549
In the Event of Power Failure (Memory Storage)
550
General Settings
551
Adjust the Machine's Volume
552
Change for Daylight Saving Time Automatically
553
Set Sleep Mode Countdown
554
About Deep Sleep Mode
555
Set Auto Power Off Mode
556
Set the Date and Time
557
Set the Time Zone
558
Adjust the LCD Backlight Brightness
559
Change How Long the LCD Backlight Stays On
560
Set Your Station ID
561
Set Tone or Pulse Dialing Mode (For Canada)
562
Reduce Toner Consumption
563
Add a Prefix to Every Fax Number
564
Prevent Dialing a Wrong Number (Dial Restriction)
565
Reduce Printing Noise
566
Change the Language on the LCD
567
Save Your Favorite Settings as a Shortcut
568
Add Shortcuts
569
Change or Delete Shortcuts
570
Assign a Shortcut to an ID Card
571
Print Reports
572
Reports
573
Print a Report
574
Settings and Features Tables
575
Settings Tables
576
Feature Tables
589
Change Machine Settings Using Web Based Management
597
What is Web Based Management?
598
Access Web Based Management
600
Set or Change a Login Password for Web Based Management
602
Set Up Your Machine's Address Book Using Web Based Management
603
Appendix
604
Specifications
605
5 GHz Wi-Fi Network Channels Supported by Your Machine (USA, Canada, Mexico and Caribbean countries only)
612
Supplies
613
Important Information About Toner Cartridge Life
615
Accessories
616
Brother Help and Customer Support
617
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