Loading ...
Loading ...
Loading ...
Error Message Cause Action
Drum !
The corona wires on the drum
unit must be cleaned.
Clean the corona wires on the drum unit.
See Related Information: Clean the Corona
Wires.
If the problem continues, replace the drum unit
with a new one.
Drum Stop
It is time to replace the drum
unit.
Replace the drum unit.
See Related Information: Replace the Drum Unit.
Jam 2-sided
The paper is jammed in the 2-
sided tray or inside the back
cover.
Remove the 2-sided tray and open the back cover
to pull out all jammed paper.
Jam Inside
The paper is jammed inside the
machine.
Open the top cover, remove the toner cartridge
and drum unit assemblies, and gently remove the
jammed paper. Reinstall the toner cartridge and
drum unit assemblies into the machine. Close the
top cover.
Jam MP Tray
The paper is jammed in the MP
tray.
Gently remove the jammed paper from in and
around the MP tray. Reload the paper and press
Retry.
Jam Rear
The paper is jammed in the
back of the machine.
Open the fuser cover and gently remove the
jammed paper. Close the fuser cover. If the error
message remains, press Retry.
Jam Tray 1
Jam Tray 2
The paper is jammed in the
indicated paper tray.
Pull out the paper tray and gently remove all
jammed paper as shown in the animation on the
LCD.
Limit Exceeded
The print limit set in Secure
Function Lock 3.0 was reached.
Ask your administrator to check your Secure
Function Lock Settings.
Media Type Mismatch
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
Load the correct type of paper in the tray
indicated on the LCD, and then select the correct
media type in the Paper Type setting on the
machine.
No Belt Unit
The belt unit is not installed or
not installed correctly.
Reinstall the belt unit.
No Drum Unit
The drum unit is not installed
correctly.
Reinstall the toner cartridge and drum unit
assembly.
See Related Information: Replace the Drum Unit.
No HUB Support
A USB hub device is connected
to the USB host connector.
Disconnect the USB hub device from the USB
host connector.
No Paper
The machine is out of paper, or
paper is not loaded correctly in
the paper tray.
• Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set to
the correct size.
• Do not overfill the paper tray.
438
Loading ...
Loading ...
Loading ...