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Home > Troubleshooting > Paper Jams > Clear Paper Jams
Clear Paper Jams
If paper is jammed or multiple sheets of paper are fed together frequently, do the following:
• Clean the paper pick-up rollers and the separator pad of paper trays.
See Related Information: Clean the Paper Pick-up Rollers.
• Load paper correctly in the tray.
See Related Information: Load Paper.
• Set the correct paper size and paper type on your machine.
See Related Information: Paper Settings.
• Set the correct paper size and paper type on your computer.
See Related Information: Print a Document (Windows).
See Related Information: Print Using AirPrint.
• Use the recommended paper.
See Related Information: Using Special Paper.
See Related Information: Recommended Print Media.
Related Information
• Paper Jams
Related Topics:
• Clean the Paper Pick-up Rollers
• Load Paper
• Paper Settings
• Print a Document (Windows)
• Print Using AirPrint
• Using Special Paper
• Recommended Print Media
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