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67Troubleshoot ing
Essential Wire-Free Video Doorbell
User Manual
Remove the doorbell from its mount
1. Locate the release pin that came with your Essential Wire-Free Video Doorbell.
Alternatively, you can use a paperclip or a similar object.
2. Insert the release pin into the release pinhole at the top of the doorbell mount.
A click occurs, and the doorbell is released from the mount.
3. Pull the doorbell off the mount in an up-and-out motion.
Reset the Video Doorbell
Resetting your Video Doorbell returns it to default settings. Your doorbell is also removed
from your Arlo account when you reset it. This means that you must use the Arlo Secure App
to add and set up your Video Doorbell a er a reset.
1. Locate the release pin that came with your Essential Wire-Free Video Doorbell.
Alternatively, you can use a paperclip or a similar object.
2. Insert the release pin into the release pinhole at the top of the doorbell mount.
A click occurs, and the doorbell is released from the mount.
3. Pull the doorbell off the mount in an up-and-out motion.
Rear Access
Rear Access
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