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27
5. Use Your Doorbell
Answer your doorbell from your smartphone
When a visitor presses your Essential Wire-Free Video Doorbell, your mobile device receives
a video call through an Internet connection. You must install the Arlo Secure App on your
smartphone and you must be logged in to the Arlo Secure App. The caller displays as the
name you gave to your Essential Wire-Free Video Doorbell. You can accept or decline the call
the same way you do for other calls that you receive on your smartphone.
When your smartphone rings, you can do the following:
• Accept the call and speak to your visitor.
• Answer the call with a Quick Reply. Select a recorded message for the doorbell to play for
the visitor.
• Decline the call. If a visitor presses your doorbell and you decline the call or don’t answer
your smartphone a er 20 seconds, your doorbell prompts the visitor to leave a message. If
the visitor leaves a message, it is saved as a Doorbell recording in your Arlo library.
If you want to receive the call on a diff erent phone, you can log out of the Arlo Secure App on
the fi rst smartphone and log into the Arlo Secure App on another smartphone or tablet.
To receive the call on multiple phones, you can create a grant access account (add doorbell
to the grant access account) and log in to the Arlo Secure App using the grant account on the
other smartphone. (See
Grant access to friends on page 44.)
Accept a call from your doorbell
To accept a call on your smartphone from your Essential Wire-Free Video Doorbell:
1. When you receive a call from the doorbell, tap Accept.
2. If you are prompted to allow Arlo to access the camera, tap OK.
The incoming call page displays.
3. To talk to the visitor, speak into your phone as you normally do.
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