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If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety de fect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in indi-
vidual problems between you, an
authorized dealer, or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West B ui lding,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.
IN CANADA
If you be lieve t hat your vehicle has a
safety defect, you should contact the
Customer Service Department immedi-
ately.
Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a com-
plete working knowledge of the vehicle, system, and/or
components and is written in straightforward language
with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make
it easy to find and fi x problems on computer-controlled
vehicle systems and features. They show exactly how to
find and corr ect problems, using step-by-step trouble-
shooting and drivability procedures, proven diagnostic
tests and a c omplete list of all tools and equipment.
To order a digital copy of your Service or Diagno sti c
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or visit:
www.techauthority.com to order physical copies of
Owner’s Manuals (US).
Owner's Manuals, Radi o Manuals and Warranty Infor-
mation Books can be ordered through Archway at:
•
1-800-387-1143 (Canada)
Change Of Ownership Or Address
*If you have purchased this vehicle used or have
changed your address, please provide the following
information and mail to:
FCAUSLLC
P.O. B ox 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
•
Date of Sale (mm/dd/yy)
•
Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
•
Exact Odometer Reading
•
First and Last Name
•
Phone Number
•
Street Address, City, State and Zip Code
•
Email Address
*Applies to US residents only.
CUSTOMER ASSISTANCE 351
10
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