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1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small
icons.
2. Click Recovery ➙ Open System Restore and follow the instructions on the screen.
– Use the File History tool to restore your files from a backup.
Note: If you use the File History tool to restore your files from a backup, ensure that you backed up
your data earlier with the tool.
1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small
icons.
2. Click File History ➙ Restore personal files and follow the on-screen instructions.
– Use the Windows recovery environment by doing one of the following:
– After several consecutive failed boot attempts, the Windows recovery environment might start
automatically. Follow the instructions on the screen to choose the appropriate recovery solution.
– Select the recovery medium you created earlier with the Windows tool as the startup device. See
“Selecting a temporary startup device” on page 40. Then, follow the instructions on the screen to
choose the appropriate recovery solution.
• Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default
settings.
– If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
– If your computer does not come with the recovery USB key, contact the Lenovo Customer Support
Center to order a recovery USB key. See “Calling for service” on page 138.
Chapter 6. Troubleshooting, diagnostics, and recovery 57
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